Online and Social Media Safety – Tiffany Bernhardt SchultzSeptember 8, 2021
In this all-encompassing presentation and discussion, we’ll talk about internet and social media safety tips, online scams, and what to do if you or a loved one becomes a victim of a scam. For more than 100 years, the Better Business Bureau (BBB) has been helping consumers find businesses, brands and charities they can trust. In 2019, consumers turned to BBB more than 183 million times for BBB Business Profiles on more than 5.8 million businesses, and Charity Reports on 11,000 charities, all for free on BBB.org. The BBB also collects consumer data on scams via the BBB ScamTracker tool. In turn, reported information helps BBB investigate illegal schemes and fraud, and also helps to warn others. If you are interested in using any part if this presentation please email Tiffany at the email address on the cover page of this video.
Tiffany is the Southwest Wisconsin Regional Director for the Better Business Bureau Serving Wisconsin. She has spent her career in the fields of marketing, higher education instruction and retail management, working with businesses from local pop-up retailers to Fortune 500 companies. Tiffany is a regular guest on Madison-area news stations, addressing current scams and providing consumer tips for viewers. At the BBB, she’s working to advance marketplace trust between buyers and sellers, and promoting informed buying decisions. Tiffany holds a B.A. in Business with a Marketing emphasis from Cardinal Stritch University. Tiffany and her husband Jon, reside in the Madison-area with their two young children, and furry dachshund.
2:24 What is the Better Business Bureau?
7:18 The Impact of the BBB
9:54 Tech Support Scams
13:03 Business Email Compromise (BEC) Scams, Prevention and Response
20:50 “Free” Trial Offers
22:53 Computer Malware
23:39 Romance Scams
25:45 Online Purchase Scams
30:22 BBB Scam Tracker
32:27 Online and Social Media Safety Tips
40:27 Questions and Answers